Squirrel promises to always work hard to make sure your pleased, and to make you better with your money!
However we also wanted to go further than that - and guarantee some key tenets that people have told us is especially important when getting to know us:
- Access to your money within one working day: Always receive your money within one working day, whether that be a withdrawal or you asking to close your account - We’ll always pay out any money from your Squirrel account to your regular account within one working day if you ask for it.
- No contract, easy cancellation: You’re free to leave Squirrel any time with NO fees or penalties. All you need to do is tell us in-app, on the phone or over email.
- No hidden fees: Squirrel will never charge you anything but your monthly subscription fee - clearly shown on your commitments page.
We've never broken any of these promises yet, but if pigs fly and we ever do - just let us know - and we'll do everything in our power to make it right - and even take you out for a nice dinner to say we're sorry!