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Squirrel Help Center

  • Most viewed questions

    • ★ How does Squirrel work and do I keep my bank account?
    • ★ What happens if I need access to my money early?
    • ★ Does Squirrel need to handle my full salary? No
    • ★ What if I have bills due on payday?
    • ★ Does Squirrel affect my credit score or my free bank account?
    • ★ How do I know I can trust Squirrel with my money?
    • ★ What happens if I want to stop using Squirrel?
    • ★ Can Squirrel take money out of my current account? No
  • General questions

    • ★ Can I use Squirrel if I'm not paid monthly? Yes
    • How safe is my money?
    • Do I need to have a Barclays account to use Squirrel? No
    • Does Squirrel work with joint accounts?
    • What is the Squirrel guarantee?
    • Where is the Squirrel mobile app? Link available
    • Does Squirrel sell my data? No
    • Is Squirrel available outside the UK?
  • Getting Started With & Using Squirrel

    • I've set up my Squirrel account - what happens next?
    • When do changes I make to my budget take effect?
    • What does it mean to 'turn on' my account?
    • How do I change my Squirrel account details?
    • How do referrals work?
  • Saving money

    • When can I withdraw my savings?
    • How is saving with Squirrel different from my existing savings account?
    • Do I get any interest on savings?
  • Payments into your Squirrel account

    • ★ How do I get money into Squirrel?
    • How long does it take for money to arrive into my Squirrel account?
    • What happens to money above my stated income?
    • What happens to expenses or extra money paid to my Squirrel account?
  • Payments out of your Squirrel account

    • ★ What time are scheduled payments sent?
    • Withdrawing from future commitments/ scheduled payments
    • How do weekly spending payments work?
    • How long do withdrawals take to reach my bank account?
    • What happens to the 5th weekly payment when there’s only 4 Mondays in a month?